Tidio adds a live chat widget to your site with an AI agent, Lyro, that answers repeated questions. It helps a woman running an online store who gets the same pre-sale questions about sizes, shipping, and returns, and wants faster replies without answering all day herself.
Key features
- Live chat widget: for any site.
- Lyro AI agent: answers common questions automatically.
- Automated flows: greet and route visitors.
- Free plan: monthly conversation limit.
Pricing
| Plan | Price | Includes |
|---|---|---|
| Free | $0 | 50 conversations/month plus 50 one-time Lyro conversations |
| Starter | about $24/month | 100 conversations |
| Growth | about $49/month | From 250 conversations; Lyro and Flows are add-ons |
Plus and Premium are custom-priced. Confirm current pricing, since limits and add-on costs change.
Prices change over time. Details above are based on Tidio’s own pricing page.
Pros and cons
| Pros | Cons |
|---|---|
| Free plan gauges real question volume | Costs rise fast with conversations |
| Lyro handles repeated questions | AI features are add-ons on lower tiers |
Tidio vs WATI
WATI, also covered on bahiyat, manages conversations over WhatsApp. Tidio fits when questions come from your website visitors.
Who it’s best for
Women store owners and founders getting repeated questions on their sites.
Skip it if your site gets little traffic, or if your customers ask mainly on WhatsApp.
How to get started
Install the free widget, watch questions for a few weeks, then decide if Lyro is worth paying for.
FAQ
Does Lyro answer in Arabic? Test it with real Arabic questions first.
Is there a free plan? Yes, with monthly limits.
Disclosure: bahiyat may earn a commission if you sign up for Tidio through the links in this article. This does not change what you pay, and it does not influence which tools we choose to cover.
